At AchyGadgets, we value customer satisfaction and aim to provide a hassle-free shopping experience. If you are not completely satisfied with your purchase, we offer a simple return and refund policy.

Return Policy

• You can request a return within 7 days of receiving your order.
• The item must be unused, in its original packaging, and in the same condition as received.
• Returns are not accepted for items damaged due to misuse, wear and tear, or external factors.
• Customers are responsible for the return shipping costs unless the item received is defective or incorrect.
• To initiate a return, please contact us at sajeedriaz40@gmail.com or call 03124233911 with your order details.

Refund Policy

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days via the original payment method.
• If you have not received your refund within the given timeframe, please contact us for assistance.
• In case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.

Exchange Policy

• We only replace items if they are defective or damaged upon arrival.
• If you need an exchange for the same product, contact us at sajeedriaz40@gmail.com.

Exceptions

• Customized, used, or clearance sale items cannot be returned or refunded.
• If your return does not meet the eligibility criteria, we reserve the right to decline the request.

For any further queries, feel free to reach out to our customer support team. We are happy to assist you!